2. YOU ARE WHAT YOU FOCUS TO BE!!!

15 PATIENT POINTS TO REMEMBER

1. The patient is the most important person in our profession who as our purpose is to serve them and treat them with highest quality, service, and professionalism.

2. The patient is the most important person in our office who we should bend over backwards to help.

3. The patient do us a favor when they call we are not doing the favor when we serve them.

4. The patient are flesh blood, spines and bones, brain and spinal cord. The patient is a human being with feelings and emotions like our own so we need to be sensitive to what we may or may not know that is going on with them. The patients are not a cold statistic, they should be treated with respect and compassion.

5. The patient is not dependent upon us we are dependent upon him or her.

6. The patient is not an interruption of our work. They are the purpose of our existence.

7. The patient is not a name, face, or patient number. He or she is a real person, with opinions,questions, and experience.

8. The patient is not someone with whom to argue or match wits but to treat with loving kindness as if they were our own cherished family or friend.

9. The patient is a person who brings us his or her spinal/health and personal problems. It is our job to help and serve him or her.

10. The patient is the person who pays for time, knowledge, our services, and allows our office to serve others.

11. The patient should always be treated with the same courtesy and respect, as you would expect for your mother or father.

12. The Patient should always get PTC (present time consciousness.) ie. When we are with that patient they should get our full attention.

13. The patient deserves the most courteous and attentive attitude that we can provide.

14. The patient should always receive the best adjustments and muscle work to address his or her (verbal suluxtion complex) with its phyiscal and chemical components.

15. We should always ask the patient for referrals of their family and friends. Our mission is to help as many people improve quality of life as possible and we do that by asking others how we can serve their loved ones as well so they do not have to live with pain or discomfort.

Our patients are the purpose for our existence as doctors and health professionals, if we focus on them and do all things possible to face their health concerns and aches/pains we will be rewarded with all success and gratitude that you can imagine emotionally, spiritually, and financially. Deliver service with gratitude to serve and loving kindness!